1. Introduction
Welcome to Earldy! Protecting your privacy is essential to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use the Earldy platform.
2. Information We Collect
A. Information You Provide
- Personal Information: Name, email address, phone number, payment information, and other details you provide when registering or using our services.
- Service-Related Data: Details about your requests, preferences, and interactions with service providers.
- Identification Documents: If required for verification purposes.
B. Information We Collect Automatically
- Usage Data: Device information, IP address, browser type, and access times.
- Cookies and Tracking: We use cookies to enhance your user experience and for analytics purposes.
C. Information From Third Parties
- Data from payment processors, identity verification services, or other third-party providers.
3. How We Use Your Information
We use your information for purposes including:
- To facilitate interactions between users and service providers.
- To process payments and refunds.
- To improve and personalize the platform experience.
- For compliance with legal obligations.
- To resolve disputes and provide customer support.
4. Data Sharing
A. With Service Providers
When you request services, relevant details (such as name and contact information) are shared with the service provider to facilitate your request.
B. For Disputes
Information related to disputes, such as communications and evidence provided by users, may be retained and shared with relevant parties to resolve the issue.
C. Third-Party Integrations
Your use of payment services or third-party tools is subject to their respective privacy policies. Earldy is not liable for issues arising from third-party services.
D. Legal Obligations
We may share information to comply with legal obligations or enforce our terms of service.
5. Data Retention
We retain data only as long as necessary for outlined purposes. Anonymized data may be retained indefinitely for analytics and research.
6. Behavioral Tracking and Analytics
We use behavioral tracking to improve our services. Opt-out options are available through browser settings or by contacting us.
7. Data Protection and Breach Notification
We use industry-standard security measures to protect your data. In the event of a breach, we will notify affected users as required by law.
8. User Rights
- Access: Request access to your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Withdraw consent for marketing communications.
9. Data Anonymization
We may use anonymized and aggregated data for analytics, research, and improving platform functionality.
10. Sensitive Information
We collect sensitive information, such as identification documents, only with your explicit consent.
11. Age Restrictions
Earldy is intended for users aged 18 and above. Data from minors will be deleted immediately upon discovery.
12. Updates to the Privacy Policy
We may update this policy periodically. Significant changes will be communicated through the platform or via email.
13. Contact Us
If you have any questions or concerns, contact us at [email protected].