Earldy FAQ

Earldy FAQ

Your comprehensive guide to navigating property rentals, management, and services

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Properties Listed
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Happy Tenants
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General

What is Earldy?
Earldy is a platform that connects tenants, landlords, property managers, and service providers to simplify property rental, management, and service requests.
Is Earldy free to use?
Yes, Earldy is free to join and explore. When you book or hire through the platform, we include a small service fee in the price to support secure transactions and platform improvements. This way, you see the full cost upfront with no surprises.

Tenants

How do I search for a property?
On the homepage, you can choose whether you’re looking to rent or buy. Once you select your preference, you’ll be directed to the listings page where you can filter results by location, price, and property type to find the option that best suits your needs.
Can I contact landlords directly?
Yes, you can contact landlords through the messaging system or via contact details provided on the listing.
How are disputes handled?
Earldy partners with trusted payment processors to handle secure transactions and payment-related disputes. For issues related to listings, services, or rentals, Earldy provides its own dispute resolution process to ensure fairness for both users and providers.

Landlords

How do I list a property?
On the homepage, start by selecting whether you want to rent out or sell your property. After uploading the required details and images, you’ll be directed to your “My Listings” page. From there, update the property by setting its status to Active so it becomes visible on the platform.
How do I create and send a lease?
This feature is currently under development and will be available soon.
How do I handle rent payments?
You can accept payments through Earldy via integrated payment processors, which provide secure transaction tracking and reporting.

Service Providers

How do I join Earldy as a service provider?
Sign up on the platform, create your service profile, list your offerings, and you'll be visible to users needing your services.
How do I get clients?
Clients can search and view your profile based on service type, ratings, and availability. Completing profiles and responding quickly increases visibility.
Can I customize contracts with clients?
This feature is currently under development and will be available soon.

Payments & Security

How does Earldy handle payments?
Payments are processed through trusted providers like Stripe and PayPal. They manage secure transactions, KYC, and disputes.
Is my personal data secure?
Yes, Earldy uses advanced security measures to keep your personal and financial data safe.
What happens if there's a dispute?
Payment-related disputes are handled securely by our payment processors. For issues related to listings, services, or rentals, Earldy provides its own dispute resolution process to ensure fairness for both users and providers.

Still have questions?

Our support team is here to help you 24/7. Reach out anytime for personalized assistance.

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